How to manage your box contracts when moving?

1) Before moving

The number of internet service providers such as Sosh, Free or SFR

To move your internet subscription, you must first contact your provider by phone to tell them about your future move. Moving your line is completely free, you will simply need to provide your advisor with a certain amount of information in order to compile your moving file:

• The precise address of your new home
• The date of your move
• the name and telephone number of the former tenant of your home

Depending on the time of year and in order to facilitate the procedures, it is strongly recommended that you contact your Internet Service Provider (ISP) between four and two weeks before moving in. To help you, here are the contacts of some ISPs:

Sosh number : 3976
Free number  : 324
SFR number : 1023
Bouygues number : 1064

Subscribe to a new box like the one from Free, SFR or Orange

Changing region, city or simply neighborhood can be an opportunity to subscribe to a new internet service provider. It may also be that, for one reason or another, your ISP is not available in your new home and that you will then be required to subscribe to a new internet box contract. As a new customer, you can benefit from discounted offers for several months, as well as numerous other benefits. If you want to change supplier to go to Free for example, you can consult the various Freeboxes offered just hither.

2) During the move

The majority of suppliers also accompany you during your move. They inform you in real time of the evolution of your file using SMS messages or the supplier's application.

In addition, according to the FAI, we can offer you continuity of services while your new line is activated. Continuity takes the form of the use of a 4G key or by the free addition of additional gigas to your package throughout the time it takes to move your line. In this way, even if your home is not yet connected to the Internet, you can continue to use your various devices.

3) After you move

Once your boxes have been emptied, your suitcases packed and you are perfectly relaxed, you can finally start commissioning your new line. The activation process varies between providers, but is generally very simple. You will be guided by SMS or telephone to proceed with the connection of your various equipment.

On the positive side, except for special conditions, you keep your telephone number and your access to your mailbox. So, if you start early enough, managing your box contracts when you move will only be a detail. If you want to check that your new home is already connected to fiber optics, go to the ARCEP interactive map in clicking here.